Documentation Should do the Heavy Lifting, not Your Live Support.

Let your team focus on developing new features instead of explaining the old ones.

Take me there

Why outsource your tutorials and docs?

Time-save

Developer, sales, support time is expensive. Investing into documentation will offload your people.

Less tickets

Your support team will get fewer tickets, because fewer customers will get lost.

Customers stick 

Customers who get confused about your product are a flight risk.

Now offering video tutorials

Let your users watch instead of endless explaining

Working with us is straightforward

Analysis

We analyse part of your product where users struggle the most.

First draft

You’ll get a first output for approval, and we discuss changes.

Execution & Final approval

We'll check with you and your engineers.

Maintenance

We regularly update the docs with your new features

Who are our writers?

We only choose writers who have real hands-on experience with your product. In most cases, they’re former developers or admins. We only select a writer for your project if they know your tech. In case we don’t have experts in your field, we will simply not accept your order.

We translate to more than 70 languages

Red Knot collaborates with a professional translation agency. You will only pay for their fee without any extra margin on our side.

Let's offload your docs

Red Knot HQ

Oulu, Finland
info@redknotdocs.com
Business ID: 3453374-5

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